Return Policy

At First Stamps, each of our baby footprint keepsakes are custom-made specifically for you, featuring personalized details. Because of the custom nature of these items, we do not accept returns once an order is placed.

Exchanges for Personalization Errors

If there’s a mistake in the personalization (like a misspelled name or incorrect date) due to an error on our part, we’ll happily send you a corrected replacement at no extra cost.

To request an exchange:

 

Contact us within 7 days of receipt of the product

Include your order number and a clear photo of the issue

The error must differ from what you submitted at checkout

 

Please review your personalization details carefully before placing your order. We understand that this policy may cause an inconvenience, but it enables us to maintain our mission of offering high quality, custom products made with exceptional care and love. We apologize for any trouble this may cause.

Questions? Reach out to us anytime at info@yourfirststamps.com.

Thank you for understanding and supporting us!